Reservations and payments

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Global Events 365 accepts online payments through our website only.

The tickets for Events and Services offered through the Platform are those related to entertainment experiences, and when concluding a Distance Contract, a specific date for the provision of the respective services is indicated/agreed upon. In these cases, Art. 57, item 12 of the Consumer Protection Act provides an exception to the general rule, allowing consumers to withdraw from a distance contract within 14 days of its conclusion. Therefore, cancellation of the Distance Contract (i.e., returning purchased tickets or canceling purchased Services) is only possible if it is provided for in the Distance Contract and within the agreed-upon terms and conditions. The legal rules on the right of withdrawal do not apply in these cases. If you have the right to withdraw from a Distance Contract under the law or based on a Distance Contract, you should exercise your right of withdrawal through the relevant Event Organizer or Service Provider. Please note that SGG Events Ltd. does not provide after-sales support and does not accept statements on behalf of Event Organizers and Service Providers after the time of sale through the Platform.

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Questions and answers

All FAQs

General

Global Events 365 is an international digital platform that specializes in live sports, music, and entertainment ticketing. It offers a wide range of event access from around the world, ensuring a diverse selection for ticket buyers.

Global Events 365 provides access to any event worldwide and can even organize personalized and unique experiences. To avail of these services, simply send your specific inquiry, and you will receive a personalized and detailed offer via email. After payment, you will receive your tickets either in your email or as a hard copy, depending on the event's ticketing policy.

You can contact Global Events 365 through the following channels:

Email:

Live chat: on the website

Tickets & travel

The method of ticket delivery depends on the event's ticketing policy. Once full payment is made, Global Events 365 will dispatch the purchased tickets as soon as possible. Physical tickets will be delivered to your address, and for events that allow electronic ticketing, the tickets will be sent to you via email.

If your event is canceled or rescheduled, Global Events 365 will promptly notify you via email with all the relevant details once we obtain more information. Here's what you need to know:

 

If the event organizer offers vouchers or tickets for an alternative event, you don't need to take any action. We will contact you and provide the necessary details. You will be entitled to receive a voucher or tickets for another event.

 

If the event is postponed or rescheduled, no action is required on your part. We will keep you informed once the new date is announced. Unless there is an official announcement stating the event's cancellation, all events are considered valid.

Global Events 365 aims to provide not only access to events but also exclusive and personalized experiences by offering to organize your entire trip, including flight tickets, hotel accommodation, and event access. To avail of this service, simply provide your desired trip dates, location, and event of choice, and we will send you three options to choose from. Send us your request for an offer.

Payments & refunds

Global Events 365 accepts online payments through our website only.

The tickets for Events and Services offered through the Platform are those related to entertainment experiences, and when concluding a Distance Contract, a specific date for the provision of the respective services is indicated/agreed upon. In these cases, Art. 57, item 12 of the Consumer Protection Act provides an exception to the general rule, allowing consumers to withdraw from a distance contract within 14 days of its conclusion. Therefore, cancellation of the Distance Contract (i.e., returning purchased tickets or canceling purchased Services) is only possible if it is provided for in the Distance Contract and within the agreed-upon terms and conditions. The legal rules on the right of withdrawal do not apply in these cases. If you have the right to withdraw from a Distance Contract under the law or based on a Distance Contract, you should exercise your right of withdrawal through the relevant Event Organizer or Service Provider. Please note that SGG Events Ltd. does not provide after-sales support and does not accept statements on behalf of Event Organizers and Service Providers after the time of sale through the Platform.

 

Contact us

Live chat on website